Shipping policy

ORDER PROCESSING:
Please allow 1-2 business days to process your order. Expect an email within 1-2 business days to let you know your order is on the way!

When can I expect my order to be delivered?
We do our best to ship all orders within 1-2 business days of the order being placed, but we may need up to 5 business days to prep and ship your order during very busy periods. Once your order has shipped, free standard delivery will typically take 7-10 business days, express delivery or any other will take 3-5 business days.

Why isn't my tracking number working?
Sometimes it can take up to 72 hours for tracking updates to appear after an order has shipped. If 72 hours
have passed after your order shipped and you still do not see any tracking updates, please email
brandy@abrandyexperience.com

Can I change my shipping address?
When an order is placed, we begin processing it immediately to ship it out as fast as possible! Once your
order has been shipped; we are unable to edit your shipping address or redirect your order. Please double
check your address at checkout prior to placing your order to ensure it will be delivered to the correct
location.

Can I change the shipping method of my order?
We are unable to make adjustments to the shipping method or billing information after an order has been
placed.

Please ensure you have selected your preferred shipping method at checkout before processing the payment.

My order says delivered, but I haven't received it!
In some cases, parcels can get marked as delivered on your tracking link but still take a couple of days to physically arrive.

Which carriers do you ship with?
In the US, we ship with:
1. USPS
2. FedEx
3. DHL Express

Do you ship internationally?
At the present time we do not ship internationally